Dropping internet and pings

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Dropping internet and pings

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Dropping internet and pings
Dropping internet and pings
2024-03-04 16:17:06
Model: Archer A6  
Hardware Version: V4
Firmware Version: Archer A6(US)_V4.6_1.13.2 Build 230824

We are using Tarana Gear and TPlink drops internet about every 50 mins for 1 min. Is anyone else here using Tarana and seeing the same thing??? I have hard coded router to GIG full to match the Port on RN and still drops. There seems to be an issue with communication between Tarana gear and TPlink,

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Re:Dropping internet and pings
2024-03-05 08:26:24

  @snorthway 

 

When the issue happens, please check the LED status on the Archer A6 to see if internet turns red or orange, or the A6 router is actually restarting on its own.

 

Besides, if you connect a computer to Tarana Gear/your modem directly without the Archer A6 router, is there any similar issue?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Dropping internet and pings
2024-03-05 13:48:01 - last edited 2024-03-05 13:49:10

  @Sunshine Yes wan port color changes. Only have the issue when plug into a Gigabit Tplink. Laptop works fine doesnt drop, Comtrend works fine doesnt drop and so far ASUS doesnt have an issue. Getting a netgear and a Lynksys to test. It does not restart as phone stays linked wirelessly.

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Re:Dropping internet and pings
2024-03-06 22:06:11

  @Sunshine wondering if you have found anything out about tarana ant tplink having a communicaton problem. Like said I work for an ISP and would like to keep using your gear on our network, but if cant figure out issue we will need to start using different routers.

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Re:Dropping internet and pings
2024-03-07 02:46:16

  @snorthway 

 

Hi, it is recommended to follow this thread to troubleshoot first: What if TP-Link Router Disconnects from Internet?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Dropping internet and pings
2024-03-07 22:05:08

  @Sunshine As stated I work for an ISP and have done most of all of this. Your routers so far are the only ones that do this. Just wanting someone to check compatability with Tarana!

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#6
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Re:Dropping internet and pings
2024-03-15 15:54:54

  @snorthway Guess we will just go with Linksys since they seem to work with our Tarana!!!! Havent heard back from TPLink at all about compatability!!!

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