Deco AXE5300 Randomly dropping WiFi and many errors in log

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Deco AXE5300 Randomly dropping WiFi and many errors in log

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco AXE5300 Randomly dropping WiFi and many errors in log
Deco AXE5300 Randomly dropping WiFi and many errors in log
2024-03-07 20:13:31 - last edited 2024-03-07 21:27:54
Model: Deco XE5300  
Hardware Version: V2
Firmware Version: 1.2.5 Build 20231225 Rel. 58766

My Deco AXE5300 will randomly drop the connection, from what I can gather my cable modem (Technicolor DOCSIS 3.1 modem with a Broadcom chipset and 2.5G Ethernet port) is still connected to Spectrum internet when this happens we have the 1Gbps plan. It will be fine most of the day and then just drop the connection, all 3 decos will have a red light on them, and it will last for a few seconds to about 5 minutes. Oftentimes our tv (LG EVO C3 77" 4K UHD Oled) will stop, sometimes it's just a spinning circle for a few seconds, sometimes it goes to a black screen.

 

It is becoming very frustrating, I need to figure this out.

 

We currently have 26 clients connected, 3 smartphones - 2 Samsungs and 1 iPhone, a sorensen video phone for the deaf, 6 tv's along with various smart light switches and some smart appliances - refrigerator, oven, dishwasher, combo washing machine and garage door opener. I have 1 appliance on the 2.4GHz guest network but will be changing that over to the IOT network and moving all the smart devices to that network. EDIT - I removed the guest network.

 

Also I noticed a lot of errors being written in the log... I cleared the log, timed it for 10 minutes and then downloaded it - it was 4 pages long. Should it generate that many error in just 10 minutes?

 

Error log:

 

Thu Mar  7 13:13:38 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:13:38 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:13:55 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:14:05 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:14:05 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:14:08 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:14:15 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:14:15 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:14:18 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:14:25 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:14:25 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:14:29 2024 daemon.err client_mgmt: client(CC-A7-C1-46-F0-68) not found in arp table disconnect_counter=0
Thu Mar  7 13:14:31 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:14:35 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:14:35 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:14:53 2024 daemon.err udhcpd[18377]: Sending ACK to 192.168.68.54
Thu Mar  7 13:14:53 2024 daemon.err udhcpd[18377]: clear ip 3644a8c0
Thu Mar  7 13:15:03 2024 daemon.err client_mgmt: [ERROR LINE] fscanf_num:1 dhcp_ts:1709845078  dhcp_mac:  dhcp_ip: dhcp_name: dhcp_duid:
Thu Mar  7 13:15:05 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:15:21 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:15:21 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:15:25 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:15:25 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:15:25 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:15:28 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:15:28 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:15:28 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:15:58 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:16:05 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:16:05 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:16:35 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:16:42 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:16:42 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:16:55 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:17:29 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:17:29 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:18:01 2024 daemon.err udhcpd[18377]: Sending ACK to 192.168.68.79
Thu Mar  7 13:18:01 2024 daemon.err udhcpd[18377]: clear ip 4f44a8c0
Thu Mar  7 13:18:12 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:18:56 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:19:38 2024 daemon.err client_mgmt: [ERROR LINE] fscanf_num:2 dhcp_ts:1709845080  dhcp_mac:d4:a  dhcp_ip: dhcp_name: dhcp_duid:
Thu Mar  7 13:19:39 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:20:16 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:20:16 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:21:30 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:21:30 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:22:06 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:22:53 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:22:53 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:22:57 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:23:21 2024 daemon.err client_mgmt: [ERROR LINE] fscanf_num:2 dhcp_ts:1709845080  dhcp_mac:d4:a  dhcp_ip: dhcp_name: dhcp_duid:
Thu Mar  7 13:23:34 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:23:34 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:24:20 2024 daemon.err uhttpd[7680]: uci: Entry not found
Thu Mar  7 13:24:20 2024 daemon.err uhttpd[7680]: uci: Entry not found
Thu Mar  7 13:24:27 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:24:27 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:24:31 2024 daemon.err uhttpd[7680]: uci: Entry not found
Thu Mar  7 13:24:32 2024 daemon.err uhttpd[7680]: uci: Entry not found
Thu Mar  7 13:24:33 2024 daemon.err uhttpd[7680]: uci: Entry not found
Thu Mar  7 13:25:06 2024 daemon.err client_mgmt: client(D8-BB-C1-D7-9B-B1) not found in arp table disconnect_counter=0
Thu Mar  7 13:25:23 2024 daemon.err client_mgmt: client(D8-BB-C1-D7-9B-B1) not found in arp table disconnect_counter=1
Thu Mar  7 13:25:24 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:25:40 2024 daemon.err client_mgmt: [ERROR LINE] fscanf_num:2 dhcp_ts:1709845080  dhcp_mac:d4:a  dhcp_ip: dhcp_name: dhcp_duid:
Thu Mar  7 13:25:41 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:25:41 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:25:51 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:25:51 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:25:51 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:26:34 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:26:47 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:27:04 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:27:04 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:27:24 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:27:45 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:27:45 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:27:48 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:27:52 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:27:52 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:28:22 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:28:22 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:28:22 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:28:25 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:28:52 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:28:52 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:29:05 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:29:21 2024 daemon.err client_mgmt: [ERROR LINE] fscanf_num:2 dhcp_ts:1709845080  dhcp_mac:d4:a  dhcp_ip: dhcp_name: dhcp_duid:
Thu Mar  7 13:29:52 2024 daemon.err uhttpd[7680]: uci: Entry not found
Thu Mar  7 13:29:52 2024 daemon.err uhttpd[7680]: uci: Entry not found
Thu Mar  7 13:30:08 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:30:08 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:30:11 2024 daemon.err udhcpd[18377]: my ntp server ip:162 159 200 123 cacd6e94
Thu Mar  7 13:30:11 2024 daemon.err udhcpd[18377]: dhcp offer: add ntp server option
Thu Mar  7 13:30:11 2024 daemon.err udhcpd[18377]: Sending ACK to 192.168.68.68
Thu Mar  7 13:30:11 2024 daemon.err udhcpd[18377]: clear ip 4444a8c0
Thu Mar  7 13:30:36 2024 daemon.err udhcpd[18377]: Sending ACK to 192.168.68.51
Thu Mar  7 13:30:36 2024 daemon.err udhcpd[18377]: clear ip 3344a8c0
Thu Mar  7 13:30:49 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:31:02 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:31:02 2024 daemon.err nrd[18458]: send ioctl failed
Thu Mar  7 13:31:26 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 2
Thu Mar  7 13:31:56 2024 daemon.err hostapd: hostapd_notif_disassoc num_sta 3
Thu Mar  7 13:31:56 2024 daemon.err nrd[18458]: send ioctl failed
 

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Re:Deco AXE5300 Randomly dropping WiFi and many errors in log
2024-04-19 11:16:04 - last edited 2024-04-19 11:22:51

I'm experiencing a very similar issue, that's been plaguing me for some time now.

 

I'm on the Deco XE75 Pro (x2) using Xfinity at about the same speed package.

 

It's definitely just my Deco's going down, then restarting abruptly.

 

It's horrendously obnoxious for my camera systems (of which I have a few). I've got a lot of devices on the network, but no more than should be WELL within the limits stated for a single Deco, led alone 2 of them with a CAT-5e backhaul. 

 

I have my IoT devices using a 2.4Ghz band that is a separate SSID.

 

My cable modem is configured in Bridge Mode.

 

Wasn't having this issue before.

 

Had the X75 (x2) Deco set before this one (and it was doing the same thing even! 🫣 Both systems were/are on the latest firmware.

 

I'm lost here. Have tried quite a few config changes to no avail. I'm not really doing anything that fancy to boot.

 

Just wanted to throw my hat in the ring with ya! 😉

 

Hopefully we'll get some help. This has been going on for a long while now... maybe even a couple years? 😬

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