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Archer AX1500 (AX12) resets wifi settings to default

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Archer AX1500 (AX12) resets wifi settings to default

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Archer AX1500 (AX12) resets wifi settings to default
Archer AX1500 (AX12) resets wifi settings to default
2024-03-10 19:46:00 - last edited 2024-03-10 19:47:31
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.1.21 Build 20231127 Rel. 47645(4555)

My Archer AX12 (couple of months old) on the latest firmware is resetting the wifi settings to default after a power outage (or maybe even randomly can't be 100% sure).
 

The manual local IP settings (using it in AP mode) and menu password do not reset.

 

I have to reconfigure it to Smart mode, SSID name, etc and then it works as it should. There is an AX55 also in the same network as AP at the other side of the house (living room).
 

Is there a bad flash chip inside or a failing battery that helps retain the settings? I hope I won't have to return it and an update fixes it as I do not have time to waste with defective products.

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#1
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5 Reply
Re:Archer AX1500 (AX12) resets wifi settings to default
2024-03-11 09:32:12

  @george1312 

 

Your current FW release was meant to resolve an issue with the AX12 in AP mode - details.

You could try to reset the AX12 to its factory defaults and re-configure from scratch then check if there's any improvement.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:Archer AX1500 (AX12) resets wifi settings to default
2024-03-11 10:12:01

yes I thought so too but unfortunately I have to reconfigure the router very often.

 

I will try a total reset and see what happens - I will report back to this thread.

 

thank you for your reply.

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#3
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Re:Archer AX1500 (AX12) resets wifi settings to default
2024-03-20 07:55:45
Same problem. I have two identical AX1500 routers, one updated to the latest firmware version (1.1.21 Build 20231127 Rel 47645), the other not updated yet (keeps the factory firmware). The WiFi settings reset after power failure or reboot happens only with the updated one.
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#4
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Re:Archer AX1500 (AX12) resets wifi settings to default
2024-03-20 08:17:27

  @MarceloGV 

 

For me a hard reset using the button (after updating to latest firmware) seems to have solved it. Still testing.

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#5
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Re:Archer AX1500 (AX12) resets wifi settings to default
2024-03-20 10:25:58

  @MarceloGV 

 

Do a factory reset of the updated AX12 to its factory defaults and re-configure from scratch - then check if there's any improvement.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#6
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Information

Helpful: 2

Views: 1135

Replies: 5

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