Ax300 ax55 stopped playing video no Netflix no YouTube

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Ax300 ax55 stopped playing video no Netflix no YouTube

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ax300 ax55 stopped playing video no Netflix no YouTube
Ax300 ax55 stopped playing video no Netflix no YouTube
2024-03-29 14:29:05

Ax3000 ax55 just installed last night with latest firmware from november 2023 and it was working fine. This morning it does not stream video, Netflix and YouTube are connected and launch but the video are frozen ...they don't play, even video embedded on web. Everything else seems working just fine.

 

what happened? Any suggestions?

 

thanks for your help

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#1
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3 Reply
Re:Ax300 ax55 stopped playing video no Netflix no YouTube
2024-03-30 01:21:04

  @Hksp 

 

Is this on  specific device or multiple devices?

 

try rebooting the router and the device. Also check and adjust the firewall settings. 

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#2
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Re:Ax300 ax55 stopped playing video no Netflix no YouTube
2024-03-30 04:30:38

  @ArcherC8 thank you!


I've tried reboot, then reset, then hw reset, then change the configuration, with no luck. It didn't work for iPad, and pc, and android phone.


it should not have so many issues, and even the internet literature (which I should have read before buying)  doesn't give me confidence.

 

I'll return it and I'll stay with the old ac1900 a bit longer, no issues in years...

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#3
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Re:Ax300 ax55 stopped playing video no Netflix no YouTube
2024-04-02 22:11:54

  @Hksp 

 

by chance are you using a VPN as that can be the issue.

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#4
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