Intermittent loss of internet connection
Three days ago I switched to Sail Internet. Prior to that I was on Comcast for internet.
Since the switch to Sail, I have been getitng periodic intermittent temporary internet drops. I have epxerienced 7 (SEVEN) of these drops myself while sitting at the system. More may have occurred when I was not at the system that I did not see.
When this happens, the first sign is that any refresh on a browser page shows "Server not found" message. Shortly thereafter, the red/orange light will show on the router internet connection LED.
After anywhere between 2-10 minutes, the internet connection reestablishes itself and everything is back to working normally.
Log info isn't very helpf as the AX55 apparently only produces very limited log messages. I dont' understand why.
This is ALL I see when the problem occurs:
In this case (today), theinternet dropped at 13:29 and came back at 13:39
2024-04-19 13:39:45 led-controller[1118]: <6> 288051 Start to run WAN1_ON
2024-04-19 13:39:45 led-controller[1118]: <6> 288051 Start to run WAN0_OFF
2024-04-19 13:39:45 led-controller[1118]: <6> 288051 Start to run LAN_ON
2024-04-19 13:34:44 led-controller[1118]: <6> 288051 Start to run WAN1_OFF
2024-04-19 13:34:43 led-controller[1118]: <6> 288051 Start to run WAN0_ON
2024-04-19 13:34:43 led-controller[1118]: <6> 288051 Start to run LAN_ON
2024-04-19 13:33:43 led-controller[1118]: <6> 288051 Start to run WAN1_ON
2024-04-19 13:33:43 led-controller[1118]: <6> 288051 Start to run WAN0_OFF
2024-04-19 13:33:43 led-controller[1118]: <6> 288051 Start to run LAN_ON
2024-04-19 13:29:28 led-controller[1118]: <6> 288051 Start to run WAN1_OFF
2024-04-19 13:29:28 led-controller[1118]: <6> 288051 Start to run WAN0_ON
2024-04-19 13:29:28 led-controller[1118]: <6> 288051 Start to run LAN_ON
It then dropped again at 13:42 and returned at 13:47.
2024-04-19 13:47:01 led-controller[1118]: <6> 288051 Start to run WAN1_ON
2024-04-19 13:47:01 led-controller[1118]: <6> 288051 Start to run WAN0_OFF
2024-04-19 13:47:01 led-controller[1118]: <6> 288051 Start to run LAN_ON
2024-04-19 13:42:00 led-controller[1118]: <6> 288051 Start to run WAN1_OFF
2024-04-19 13:42:00 led-controller[1118]: <6> 288051 Start to run WAN0_ON
2024-04-19 13:42:00 led-controller[1118]: <6> 288051 Start to run LAN_ON
Since that time, about 1 hour now, there have not been any problems. There are also ZERO new messages in the log! Why am I not seeing normal web traffic in the logs such as acks and so forth???
It looks like these 3 messages cause the internet drop. WHY?
2024-04-19 13:42:00 led-controller[1118]: <6> 288051 Start to run WAN1_OFF
2024-04-19 13:42:00 led-controller[1118]: <6> 288051 Start to run WAN0_ON
2024-04-19 13:42:00 led-controller[1118]: <6> 288051 Start to run LAN_ON