Latest Update Broke Ethernet on Satellite

Latest Update Broke Ethernet on Satellite

Latest Update Broke Ethernet on Satellite
Latest Update Broke Ethernet on Satellite
2024-09-02 02:32:57
Model: Deco XE75  
Hardware Version: V2
Firmware Version: 1.2.12 Build 20240813 Rel. 15090

This morning, I updated to the latest firmware update. After completing the update, devices plugged into the Ethernet ports on the satellite AP stopped working. Has anyone else experienced this?

 

When I looked at the firmware versions on the website (so I can revert), it doesn't even show this version--or the last version.

 

   Joel

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Re:Latest Update Broke Ethernet on Satellite
2024-09-02 03:28:26

  @JBHorner 

 

Maybe a beta version? 

 

Have you considered reverting to an earlier firmware version? 

 

You can find the available firmware versions at the following link: 

 

https://www.tp-link.com/us/support/download/deco-xe75/v2/#Firmware

 

Please ensure that you select the correct hardware version, which can be found on the bottom of your Deco device. 

Identify the current firmware version you are using and download the prior version. 

 

To perform the update, access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > Firmware Update, click on 'Browse', select the firmware bin file, and then click on 'Upgrade'.

 

Regardless of whether this resolves the issue, please submit a support ticket following the instructions provided in the post linked below. This will inform the support team if there

are any concerns with the version of the firmware you are currently using.

 

https://community.tp-link.com/us/home/forum/topic/694474

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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