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Satellite backhaul dropping daily

Satellite backhaul dropping daily

Satellite backhaul dropping daily
Satellite backhaul dropping daily
2024-09-05 21:58:45
Model: Deco BE63  
Hardware Version: V1
Firmware Version: 1.07

For the last few days, my wired backhaul from the main BE63 to one of my satellite BE63s seems to drop. All devices disconnect and the satellite has a blinking red light. The only way to get it working again is to unplug the satellite. Then, it boots back up. The other BE63s (I have 5 total) seem to be running, so it is not an internet connection issue.

 

Any ideas?

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Re:Satellite backhaul dropping daily
2024-09-06 00:27:14

  @scottbehr1 

 

Please attempt the following steps and provide feedback on whether there is an improvement:

 

1. Access the Deco web interface by entering "tplinkdeco.net" into your browser's address bar. 

 

2. Navigate to Advanced > System > System Parameters.

 

3. Enable the WAN Unicast option.

 

If you do not observe any improvement, kindly open a support ticket by following the instructions provided in the link below:

https://community.tp-link.com/us/home/forum/topic/694474?sortDir=ASC&page=1

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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Re:Satellite backhaul dropping daily
2 weeks ago - last edited 2 weeks ago

1b6fa366fca74643b47ffe0c7ab0579a@41674044167404scottbehr1 

Hi, suffering the same problem. Followed your instructions to this point:

 

1. Access the Deco web interface by entering "tplinkdeco.net" into your browser's address bar. 
2. Navigate to Advanced > System > System Parameters. - no such option exists on my screen, see above

 

 

EDIT - problem solved. Logged in on MacBook instead of iPad, was able to make changes. 


 

 

 

 

 

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