Trying to connect to ARRIS modem

Trying to connect to ARRIS modem

Trying to connect to ARRIS modem
Trying to connect to ARRIS modem
Yesterday
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 49503(5553)

I am trying to connec to my modem. I did a full reset to the router. I still cant connect to the ip address 192.168.100.1 Something is blocking it in the router. Any ideas?

 

Firmware Version
1.5.11 Build 20251119 rel.49503(5553)
Hardware Version
Archer AX55 v1.0

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#1
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6 Reply
Re:Trying to connect to ARRIS modem
Yesterday - last edited Yesterday

  @Buzzme 

 

Some browsers make it hard to connect directly.

 

Sometimes clearing history and cookies can allow you to gain access.

 

Also try a different browser or device. Been a while since I connected to my modem but as I recall, I used Safari. 
 

Also I have bypassed the router and connected my pc direct to the modem. Not ideal but works. 
 

update... I just tried it on my iPad using safari and got a secure warning message but was able to get to the sign on screen.

 

 

 

 

 

 

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#2
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Re:Trying to connect to ARRIS modem
Yesterday
Modem is SB8200.
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#3
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Re:Trying to connect to ARRIS modem
12 hours ago - last edited 4 hours ago

I tried that and it did not work. So I guess the modem is bad. I meant to say the TP LINK ROUTER MUST BE BAD

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Re:Trying to connect to ARRIS modem
5 hours ago

  @Buzzme 

 

Rare for a modem to go bad.

 

what lights are on when connected to your ISP?

 

 

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Re:Trying to connect to ARRIS modem
4 hours ago
I meant to say the ROUTER must be bad
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Re:Trying to connect to ARRIS modem
4 hours ago - last edited 4 hours ago

All lights are good and it connects. I get abut 750mb wireless. UPDATE now my phone can connect to the router and 1 tv can connect. But the 2nd TV does not connect to the router. I did a network reset on the TV and still wont connect. Still cant connect to 192.168.100.1 which is the modem. I did try Chrome, Firefox, Edge Cleared cookies and even used my phone to connect to 192.168.100.1 Still cant connect to modem. I have a Asus router and it can connect to 192.168.100.1 and it works fine.

So I am going to have to get the FREE modem and router from Xfinity

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