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BE67 Constant Restart

BE67 Constant Restart

BE67 Constant Restart
BE67 Constant Restart
Yesterday
Model: Deco BE67  
Hardware Version: V1
Firmware Version: 1.3.0 Build 20260508 Rel. 18114

I'm having issues with my Deco mesh main unit crashing. Logs around the time

Fri Jun 26 15:56:50 2026 daemon.err client_mgmt: client(0C-95-05-B4-23-2E) not found in arp table disconnect_counter=4

Fri Jun 26 15:56:53 2026 daemon.err nrd[2276]: netdb_isSameEncryption: invalid encryption type.

Fri Jun 26 15:56:53 2026 daemon.err wandetect3: fopen /tmp/access_mode failed.

Fri Jun 26 15:56:56 2026 daemon.err nrd[2276]: netdb_isSameEncryption: invalid encryption type.

Fri Jun 26 15:56:56 2026 daemon.err wandetect3: fopen /tmp/access_mode failed.

Fri Jun 26 15:56:56 2026 daemon.err cloud-brd: get addr info error, host:n-deventry-gw_tplinkcloud_com, serv:443, Try again

Fri Jun 26 15:56:56 2026 daemon.err cloud-brd: fail to parse the domain:n-deventry-gw_tplinkcloud_com:443

Fri Jun 26 15:56:56 2026 daemon.err cloud-brd: fail to connect the SEF, result:-1

Fri Jun 26 15:56:57 2026 daemon.err nrd[2276]: netdb_isSameEncryption: invalid encryption type.

Fri Jun 26 15:56:58 2026 daemon.err nrd[2276]: netdb_isSameEncryption: invalid encryption type.

Fri Jun 26 15:56:58 2026 daemon.err nrd[2276]: mtk_get_vap_status: Failed to get interface flags for ra2

Fri Jun 26 15:56:58 2026 daemon.err nrd[2276]: mtk_get_vap_status: Failed to get interface flags for ra4

Fri Jun 26 15:56:58 2026 daemon.err nrd[2276]: mtk_get_vap_status: Failed to get interface flags for ra6

Fri Jun 26 15:56:58 2026 daemon.err nrd[2276]: mtk_get_vap_status: Failed to get interface flags for rai4

Fri Jun 26 15:56:58 2026 daemon.err nrd[2276]: mtk_get_vap_status: Failed to get interface flags for rai6

Fri Jun 26 15:56:58 2026 daemon.err nrd[2276]: mtk_get_vap_status: Failed to get interface flags for rax4

Fri Jun 26 15:56:58 2026 daemon.err nrd[2276]: mtk_get_vap_status: Failed to get interface flags for rax6

Fri Jun 26 15:56:58 2026 daemon.notice nrd[2276]: ar_apinfo_collect[line 1765]: AP sync timer expires!

Fri Jun 26 15:56:59 2026 daemon.err nrd[2276]: netdb_isSameEncryption: invalid encryption type.

Fri Jun 26 15:56:59 2026 daemon.err wandetect3: fopen /tmp/access_mode failed.

Fri Jun 26 15:57:00 2026 daemon.err nrd[2276]: netdb_isSameEncryption: invalid encryption type.

Fri Jun 26 15:57:00 2026 daemon.notice conn-indicator: Connectivity changed: ONLINE(0x0) -> OFFLINE(0x1)

 

And again :

Fri Jun 26 16:07:10 2026 daemon.notice conn-indicator: Connectivity changed: ONLINE(0x0) -> OFFLINE(0x1)

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2 Reply
Re:BE67 Constant Restart
Yesterday

Attached logs  @robinH 

File:
syslog-2026-06-26 (2).tar.gzDownload
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Re:BE67 Constant Restart
5 hours ago

  @robinH 

 

Welcome to the community.

 

First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then follow the steps below making sure to attach the logs to the email.

I recommend sending an email to forumsupport.usa@tp-link.com with the following information:

Subject: [Forum Escalation][ID 867408] BE67 Constant Restart

Forum Nickname: [User Provided]

Thread URL: https://community.tp-link.com/us/home/forum/topic/867408?moduleId=2424

Model&Version: [User Provided]

Description: [User Provided]

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

In the template above please fill in the areas that say [User Provided].  This will open a case with our engineering team, and they will work with you via email. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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