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Intermittent connectivity with Archer C9v1

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Intermittent connectivity with Archer C9v1

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Intermittent connectivity with Archer C9v1
Intermittent connectivity with Archer C9v1
2016-12-29 04:46:01
Model :

Hardware Version :

Firmware Version :

ISP :

Hardware Version: ArcherC9 v1
Firmware Version: 3.17.0 Build 20161008 Rel.64225n
Service Provide: CenturyLink (Denver), modem is zyxel c1000z in transparent bridge mode.

I put the the C9 in place about 5 days ago. Changed the zyxel c1000z to transparent bridge and everything was working fine for about 4 days. All of a sudden I'm getting intermittent internet connectivity (wired and wifi) and the only thing that seems to resolve the issue is powering the C9 on/off or rebooting through the admin page. System logs dont see to indicate anything. Anything guidance, suggestions are appreciated.

Thanks!
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#1
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5 Reply
Re:Intermittent connectivity with Archer C9v1
2016-12-29 14:07:32
When losing the connectivity, could you login to the webpage of router then check the WAN status?
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#2
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Re:Intermittent connectivity with Archer C9v1
2016-12-30 00:39:39
Thanks for the response. I will check the WAN status next time it happens, but here are the systems logs when connectivity was down -
Syslog (1).txt


I did make one change yesterday which seems to have help so far... I changed the DHCP "Address Lease Time" from '2880' to '120'. Since making that change the connectivity has been stable for about 18 hours.

Thanks!
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#3
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Dropped connectivity again...
2016-12-30 23:09:54
My connectivity dropped again last night. A reboot from the admin site restored connectivity. I attached the logs pre and post reboot.

Here's the WLAN info:




Any help, guidance is greatly appreciated!

Thanks
File:
Syslog_after-reboot.txtDownload
Syslog_dropped.txtDownload
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#4
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Re:Intermittent connectivity with Archer C9v1
2017-01-04 11:45:47
Hi , please try to change the MTU size to 1300, the default is 1480.
In Advanced - Network - Internet - PPPoE Advanced to change.
If the problem still exists, try to use MAC clone function, clone your computer's MAC address.

At last, I suggest to contact their support team for help if the problem still still still exists.
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#5
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Re:Intermittent connectivity with Archer C9v1
2017-01-11 06:39:54
Thanks smos!! I made that change and my connection has been stable for a week now.
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#6
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Replies: 5

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