Inconsistent Speeds and Intermittent Connectivity
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Inconsistent Speeds and Intermittent Connectivity
Background
- I have a T-Mobile wifi router and a new x55 mesh system. I have both systems on so that I can compare them
- The T-Mobile router is also the main internet connection, so both systems are fairly close to one another
- I have a few devices connected to the x55's IoT network and haven't had any issues that I can tell
- My work laptop is connected to the x55's main network when I WFH on Friday.
- My laptop has been in the exact same place all day, and obviously the antenna hasn't moved either
Symptoms
- Throughout most of the day today I have been getting very inconsistent internet speeds, confirmed through speedtest.net
- I get speeds as low as 4Mbps (!!) up all the way through almost 500Mbps
- Anecdotally based on the number of times I notice it, it seems to err on the slow side, but that could just be because it's harder to notice when there's no issue
- Sometimes you can take two consecutive speed measurements, only a few seconds apart, and one will be very low while the other is very high
- I can confirm that it's not internet speed that is the issue, because if I have another computer on the T-Mobile wifi and do a test at the same time, it is consistently high.
- I have tried cycling through the 4 networks in succession (T-mobile, Main/Gues/IoT on the Mesh on the x55) and I've found that the T-Mobile is consistently in the 300+ range, the IoT network is consistenly in the 20 range (it is set to 2.4Ghz only) and the other two range from the low singles to high 400's
- Additionally, I get numerous disconnects throughout the day. Most of them are short enough to not be noticible at all (under 4 seconds), but some are long enough to cause skipping video or dropped Teams calls
- Between 7:50AM and now (2:00PM), I have had 28 disconnects
- I have not been running an internet monitor on the T-mobile network today, but I have never noticed this many disconnects in the past
- I had similar problems last Friday, but it seemed to clear itself up by mid morning. Today it definitely seems to have gotten better around mid-morning (16 of the 28 disconnects were before 10am), but has not completely cleared up.
I am only 1.5-ish rooms away, and get full signal. I'm not sure what other diagnostics or settings to try to get this issue to work. Unfortunately I'm only at my computer all day for one day a week. I wondered if maybe my computer is on the edge of the 5Ghz range (if so... that's a really short range) and switching into the 2.4Hgz range (if so... that's a really slow connection) but I'm not sure how to test that.