On which device do you run speed test with Ookla? Does the device connected to Deco?

I have my Deco M5 setup with my Netgear CM700 Cable Modem on Comcast Xfinity. Previously, I was using the modem/router that was provided by Comcast at a rental fee. I had my Deco M5 plugged into that modem/router and the speeds shown on the Deco M5 app matched the speeds when running speedtests with Ookla app.
I recently returned the rental modem/router and replaced with a newly purchased Netgear CM700 cable modem. When running the speedtest with the Deco M5 app, i am getting the same speeds i was getting before (~215Mbps down, 11.9Mbps up).

However, when i use the same device running the speedtest on the Ookla app, i only get around 33Mbps down, and 11Mbps up.

Is there a setting i am missing somewhere?

Please help!

Thanks!

My speed test was performed on the deco connected to the modem at a distance of 8 ft with no obstructions. I assume the deco speed test always runs from the closest device and the user cannot select a speed test from a distant device.

jhsu wrote

I have my Deco M5 setup with my Netgear CM700 Cable Modem on Comcast Xfinity. Previously, I was using the modem/router that was provided by Comcast at a rental fee. I had my Deco M5 plugged into that modem/router and the speeds shown on the Deco M5 app matched the speeds when running speedtests with Ookla app.
I recently returned the rental modem/router and replaced with a newly purchased Netgear CM700 cable modem. When running the speedtest with the Deco M5 app, i am getting the same speeds i was getting before (~215Mbps down, 11.9Mbps up).

However, when i use the same device running the speedtest on the Ookla app, i only get around 33Mbps down, and 11Mbps up.

Is there a setting i am missing somewhere?

Please help!

Thanks!

I guess your device has been switched to the 2.4GHz network and gets a link speed of 72Mbps. In this case, 33Mbps up/11Mbps down seems normal. You can change another device and test the speed with a wired connected device and check again.

Jpoldoian wrote

My speed test was performed on the deco connected to the modem at a distance of 8 ft with no obstructions. I assume the deco speed test always runs from the closest device and the user cannot select a speed test from a distant device.

You can also test the speed from a distant device by connecting a client to the device via an Ethernet cable. And then make a speed test on the client for a check.

TP-Link Deco wrote

I guess your device has been switched to the 2.4GHz network and gets a link speed of 72Mbps. In this case, 33Mbps up/11Mbps down seems normal. You can change another device and test the speed with a wired connected device and check again.

I think your comment is the best answer to my issue. For some reason, my Deco app switched to the 2.4G band for it's app measurement. Maybe band-steering didn't work properly. Ookla on my laptop used the 5G band so I got the true speed which was 87Mbps, nearly identical to Ethernet speed. When WiFi speed is nearly the same as Ethernet speed, numerous problems at our company are solved. Today, I will run the same test again to see if any change.