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About:Medical Answering Services & Medical Call Center - Concierge Elite The benefits of using our answering service are many. We answer your incoming calls 24/7 and will greet your callers in the manner you specify. Our call center professionals deliver your messages via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging, secure app or voicemail. We provide answering services for physicians and medical offices. When the call comes in, Ambs professional agents will treat your patients as if they are talking to one of your employees. Expressing empathy and professionalism, our agents are able to relay secure messages back to you. This helps make your patients feel comfortable discussing more sensitive aspects of their healthcare needs. Learn more: