@DanielW I never found a solution. If I want to check the modem, I am forced to carry a computer to it and connect it by ethernet. This feels like a high priority bug to me, but it may be an edge...

@Tony I'm not sure what you mean by "connect the switch to one of the satellite nodes instead". The diagram below shows how I have things setup. I would expect to be able to access the the modem...

@Tony I have my Motorola modem connected directly to the main deco. I also have a netgear 4-port switch connected to that same main deco. Everything else is wifi or ethernet to one of the other deco...

I'm not sure how to find the hardware version on my Deco M9 plus. Near the serial number on the bottom is says v 2.8.... I have been troubleshooting a bad cable modem connection recently. My Cable...