@Largeshow so I contacted support and they sent me the following. I made the changes they suggested and it's been working great all afternoon. Thank you very much for your email requesting...

@samadril ya it looks like I'm going to have to go to support. I did indeed try a different USB device and got the same results.

@samadril so I double checked that setting and it was already set to "AES". I've only had this router for a couple of days and the 2.4 seems to work just fine...until the second I plug something in...

@MartinKnutson my external storage device just plugs into the USB-A slot but I really appreciate you taking the time to reply.

@samadril Thanks for the reply. I only have like 12 devices max connected at any one time but I will change that setting when I get back home and see if that helps. Appreciate the help!

Hi Guys, just picked up the AX11000 to replace a C9 and I was having the same issue with the 2.4Ghz basically not working at all. I had an USB device connected to the C9 to share files between...