@Carl so, if I understand the response from the System Engineering Team in China, even though they acknowledge numerous customers are reporting similar performance issues that are related to the AX50...

@Carl Thank you for your response to my request. FYI, I have researched this issue and have found reports of the AX50 overheating issue dating back to Jan 14, 2020 -- then again several times after...

I'm having similar problems that other customers have reported with a new AX50 router. The device is running very hot, apparently due to the Intel processor and the lack of adequate ventilation...