@EPMS support contacted me and had me first move the extender to the same room as my router. After it rebooted, I was able to connect to both the 5 and 2.4 GHz. I then moved the extender back to its...

@EPMS Having the same problem with the same model. My 2.4GHz was working fine until a few weeks ago. Now, even when I stand directly next to it, I cannot join. I have sent an e-mail to support at...