@terziyski They asked me to send some photos of the power cable and the block so they could see what I am having issues with. I did what they asked but haven't heard a word from support what the...

@Riley_S I emailed the photos and my receipt from Amazom yesterday to the email address you gave me in your reply to my post. I hope it helps..

I've got what seems like a dumb question about my new 8-Port TL-SG108E version 6.6. I opened the box and everything was in the box as it stated on the box. I don't know why or what I'm doing wrong...