Forums/
Deco
2024-09-27 22:00:29
@jam905 If you're still having issues after you try again please open up a ticket with support using the instructions in the post below https://community.tp-link.com/us/home/forum/topic/694474.
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Forums/
Deco
2024-09-27 21:58:20
@Viking1100 There is a method available to configure devices to connect to a specific deco, even with fast roaming enabled. This function allows you to designate a particular deco for device...
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Forums/
Deco
2024-09-27 19:29:09
@jam905 Are the same devices consistently experiencing connectivity issues? When you mention that they are dropping offline, do you mean that they are completely inaccessible, or are they just...
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Forums/
Deco
2024-09-27 02:28:41
@jam905 I would try the following If you have multiple models of Deco, it is recommended to designate the new model (XE75) as the primary Deco and the older models as secondary units. There are two...
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Forums/
Deco
2024-09-27 01:06:45
@picopir8 I recommend submitting a support ticket regarding this matter and requesting that it be considered as a feature request for internal tracking. Below are the instructions for this process:...
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Forums/
Deco
2024-09-27 01:04:15
@jam905 Are both Deco devices using the same hardware version? You can locate the hardware version on the bottom of each device. Additionally, please note that the update option in the Deco app does...
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