Forums/
Deco
2025-11-01 19:22:56
@Josser Thanks for reaching out. I understand that after setting up your Deco Mesh system, your Carrier thermostats are intermittently losing their Internet connection, even though the initial setup...
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Forums/
Deco
2025-11-01 19:17:14
@Brh1 Ok beside maybe it being a bad cable not sure what else is causing this lets get you over to one of the senior engineers First please access the Deco web UI by entering "tplinkdeco.net" in your...
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Forums/
Deco
2025-11-01 18:42:37
@Brh1 Model number? If your switch is whats know as a managed switch this could be why your having this issue but need the model number so see if the switch is managed vs unmanaged
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Forums/
Deco
2025-11-01 18:36:26
@Brh1 Are you using a network switch? If so Can i please have the name of the switch and the model number.
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Forums/
Deco
2025-11-01 18:15:29
@Brh1 So no cable guest network is up? Add Ethernet cable guest network is down?
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Forums/
Deco
2025-11-01 17:42:41
@noweighout Sorry for the late reply First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and...
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