Forums/
Deco
2025-09-07 18:44:39
@bchelbig Network device is just the generic name for one of your devices. While your in the Offline client list you can pick one of the devices and write down the mac address then click on it you...
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Forums/
Deco
2025-09-07 16:34:24
@Robotica72 This is an issue with the X50 outdoor firmware I recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum Escalation][ID 840520] Two X50...
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Forums/
Deco
2025-09-07 16:09:23
@Robotica72 If you unplug the X50 units does everything work like it should? The X50 outdoor units have "issues" and I have a feeling it's both of them causing the issues.
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Forums/
Deco
2025-09-07 00:22:00
@Johnny610 Thank you for that. Just FYI there are a lot of people having issues with parental controls as you can see in this post so it might be a few days before you hear back,
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Forums/
Deco
2025-09-06 21:30:24
@Johnny610 Sorry for the late response. As other users are having issues with parental controls I recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject:...
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Forums/
Deco
2025-09-06 20:46:55
@Jordy9700 In the deco app click on the Network tab and take a screenshot and paste it on the forums please
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