@Ryan Can you pass this info on to the engineers? Thanks

@loadii It's the weekend for most of the staff I would write them again on Monday Thanks

@BlueFrog Welcome to the community. You've clearly done a thorough job already. Let me highlight a few additional steps from our troubleshooting guidance that may not have been fully covered yet: 1....

@Nexspy I hope you have better luck with the BE77. Just an FYI there is beta firmware out for the BE77 if you want to try it once you have them up and running. You can find more info about the beta...

@Nexspy Please follow the directions in this post. Thanks.

@Catamantium If possible disconnect your deco(s) from your network and run an Ethernet cable from the back of your modem directly to the back of your computer. If you still lose internet every 12...