I have a Deco mesh network with three BE13000 units and one BE11000, running in Router Mode. I have one BE13000 that uses wireless backhaul directly to the Main BE13000. I also have a BE13000 unit...

@Ryan hello! I have the BE11000 US V2.6. I have auto update on and I have also checked manually, but the new firmware isn't available for me. Will it be pushed automatically or will I need to...

@David-TP here is my ticket number: TKID260235524

@David-TP, I sent the email a couple of days ago, when should I expect a reply with a ticket number?

@HelpFixDecoApp , I ended up downgrading to firmware 1.2.0 since I needed the camera to work reliably. This did seem to help - it hasn't disconnected at all since downgrading (over 12 hours now)....

Problem Description Device: Tapo C120 located on the front porch. Symptom: The camera enters a "Zombie" state where: Deco App shows it as Connected with strong signal. Tapo App shows it as Offline...