@Psycat I received an email this morning: "This issue will be fixed at the 3.10.404(2308) version, which is under the beta testing process."

I received an email back today: "The R&D team has located the cause, they need to release a new APP version to fix the issue, they are working on it, I will update as soon as they release this new...

I pay for the HomeShield Pro plan on a yearly subscription. Maybe a week or 2 ago, when I look at any of the profiles for my family, the "Reward" button is gone. I only see the "Block" button take...