Forums/
Deco
2025-03-31 15:19:34
@HelpFixDecoApp They may need that but if the do they will reachout directly from the case created when you sent the app logs.
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Forums/
Deco
2025-03-31 15:18:37
@IrvSp Trust me, I am well aware of that. We are actively working with IT and Develeopment to address these concerns. Several avenues are being reviewed, espcially to address weekend influx. We are...
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Forums/
Deco
2025-03-28 22:46:57
@JohnfromCt That will work too. You can set the main network to be only 2.4 GHz and then set up an IoT network to be 5 Ghz only. the other option instead of having to setup a new network is to use...
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Forums/
Deco
2025-03-28 22:44:43
@HelpFixDecoApp Perfect that will work. When i have more information about this concern I will be sure to share it in this thread.
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Forums/
Deco
2025-03-28 22:22:21
@HelpFixDecoApp Also do this please. Open the side bar in the Deco app Tap Support Center Open any FAQ Scroll to the bottom Tap "No, I need more help" Tap Email Us select App In the questions section...
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Forums/
Deco
2025-03-28 16:29:46
@Greenie95125 For the client list population what I would recommend is sending the app logs to the team. Open the Deco App. Bring on the sidebar menu and tap Support Center. Open any FAQ and scroll...
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