Forums/
Deco
2025-03-28 22:22:21
@HelpFixDecoApp Also do this please. Open the side bar in the Deco app Tap Support Center Open any FAQ Scroll to the bottom Tap "No, I need more help" Tap Email Us select App In the questions section...
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Forums/
Deco
2025-03-28 16:29:46
@Greenie95125 For the client list population what I would recommend is sending the app logs to the team. Open the Deco App. Bring on the sidebar menu and tap Support Center. Open any FAQ and scroll...
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Forums/
Deco
2025-03-28 16:20:44
@JohnfromCt Hello John, What you want to look for is the IoT Network feature (Open App > More > IoT Network). When setting this network up you can specifiy 2.4GHz only. This will allow you to isolate...
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Forums/
Deco
2025-03-27 17:51:12
@Greenie95125 Depending on the subnet the IP address difference could be like that. If you log into the Deco app tap More > Advanced > Lan IP. Your Subnet is likely 255.255.252.0. If you choose DCHP...
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Forums/
Wi-Fi Routers
2025-03-26 19:10:36
@Razorwindmo60 It is also possible that the Windows update disabled SMBv1. Open your Control Panel > Search for Windows Features > Turn Windows Features on or off > Make sure SMB 1.0 is checked.
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Forums/
Wi-Fi Routers
2025-03-25 20:48:08
@MEM115 On the router is 6GHz enabled and is the SSID set for broadcast? On the computers do they see any other 6 GHz networks in the area?
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