Forums/
Deco
2020-04-24 15:28:31
@Knappster Thank you for the information. You mentioned that you factory defaulted the Deco. In that case, were each Deco node defaulted by pressing the reset button below for 1 second, then the Deco...
0HELPFULS
Forums/
Access Points
2020-04-24 14:38:51
@erebus The AP is definitely not the US region. I would recommend sending an email to our global team here: https://www.tp-link.com/en/support/contact-technical-support/#E-mail-Support Mainly to see...
0HELPFULS
Forums/
Wi-Fi Routers
2020-04-23 19:46:34
@Jacksonmarti99 Within your HomeCare settings, make sure application priority is set to standard, and no devices are enabled for priority. Reboot the router, and make sure the device you are testing...
1HELPFULS
Forums/
Deco
2020-04-23 18:29:17
@THop I would first check to see if it is simply an issue of the modem not recognizing the Deco. Connect the CM1100 to the Deco so things are up and running. Now leave the Deco alone, and power down...
0HELPFULS
Forums/
Wi-Fi Routers
2020-04-23 18:20:22
@Sean-P What is the firmware build version your router is using? If you log into the router it will show at the bottom of the page.
0HELPFULS
Forums/
Wi-Fi Routers
2020-04-23 18:06:47
@HuskerGirl Since you mention you do not have a modem I assume you are in a dorm or apartment complex? Connect the router back so the LED is amber. The amber light means it "sees" a connection, but...
0HELPFULS