Forums/
Powerline Adapters
2020-02-11 23:31:27
@UnWired Here is a general tips guide for reference on ways to improve performance: https://www.tp-link.com/us/support/faq/409/ If a powerline device is turning red, try and change the location or...
0HELPFULS
Forums/
Deco
2020-02-11 22:49:39
@Jimvac The Deco unit should automatically connect to the node where the connection is best, possibly the main node is better even though it is farther? How are you verifying that the third floor...
0HELPFULS
Forums/
Deco
2020-02-11 22:45:50
@Jimvac If your wireless device support fast roaming or the 802.11r protocol then it can jump to other nodes seamlessly without needing to authenticate once at another node.
0HELPFULS
Forums/
Deco
2020-02-11 22:42:51
@highspeed Here is a simple guide: https://www.tp-link.com/us/support/faq/455/ The only tip that does not apply is with the antennas positioning.
0HELPFULS
Forums/
Wi-Fi Routers
2020-02-07 22:27:40
@pdamasco Have you tried disabling your smart connect on the router, have devices connect to the 5GHz and test to see if the issue still happens? If both devices are on either band they should still...
0HELPFULS
Forums/
Wi-Fi Routers
2020-02-07 21:49:30
@Mr.Fang Download the latest firmware for the router and manually upload it. If factory defaulting the router does reset the configuration reflashing the firmware should do it.
0HELPFULS