@Critian Thank you very much for providing detailed information about the issue you're experiencing. Could you please let us know the current hardware version and firmware version of your AX55? If...

4178186 Critian wrote @JBingus i have the same problem for a few months now, but with an AX55. (not the pro) at same time as you aswell. the internet just dies for a few seconds every day, roughtly...

@s80275 Thank you very much for all the details. Could you please try the suggestions provided by eousphoros and move those IoT devices to the IoT Network? Then, observe whether they connect to the...

@stenerali Thank you very much for your detailed explanation. I appreciate it. I have escalated your case to our support engineers again and asked them to follow up. Please keep an eye on case ID...

@stenerali I noticed that you previously submitted a ticket and discussed this issue with our support engineers, but the case was closed after you mentioned returning the BE11000 Pro and purchasing...

@stenerali Thank you very much for the detailed information. We appreciate it. I would like to gather more details about the issue to understand it better: 1. Which devices are reporting no internet...