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Wi-Fi Routers
2022-05-27 03:20:33
Hi @Kefear I would like to know the brands and OS versions of the Android devices as well as the IoT devices, as we mentioned earlier the WMM should not affect the connection between the client...
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Wi-Fi Routers
2022-05-27 02:29:35
Hello @JohnRice Can I know which VPN server are you trying to configure on the AX11000? Is it OpenVPN or PPTP? We would confirm with the engineers if there is a limitation for the username and if...
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Wi-Fi Routers
2022-05-26 11:33:28
@Frosty619 When you connect the AX11000 to the Ethernet adapter, what is the Internet Status on its web GUI? You can login to its web management page, choose Dynamic IP, then save and reboot the...
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2022-05-26 11:19:04
@twalls Thank you very much for the detailed information. I have reported and forwarded the case to the support engineers, they will look into this and then suggest further. Please check your email...
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Wi-Fi Routers
2022-05-26 02:13:05
Hello @twalls Apart from the firmware upgrade, were you aware of any other changes in the network or modem? Who is your ISP, and what is the model of the modem, please? When you talk about reset, do...
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Wi-Fi Routers
2022-05-25 09:46:47
Hello @Frosty619 Can I ask some questions before providing suggestions? 1. Is the network layout as follows? Starlink Gen 2 router (Bypass mode) --- the Ethernet adapter --- WAN of AX11000? Were you...
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