Forums/
Tapo Smart Cameras
Saturday
@craigify As a battery‑powered camera, it remains in sleep mode most of the time. When its PIR sensor detects movements, the sensor wakes the camera, which then begins detecting events and recording...
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Forums/
Tapo Robot Vacuums
Saturday
@D-Wolf Robot vacuum cleaning routes are not user‑configurable. In your case, could you check if there is enough clear space around the charging station? Also, how close is the table to the dock? If...
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Forums/
Feature Requests
Friday
AiR_GuNNeR wrote @Wayne-TP Not really because I do want to get notified if there is a person detected at the door at night. I hate to turn off all notifications at night. It would be an easy software...
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Forums/
Tapo Smart Sensors
Thursday
@Yimin What is your phone’s system font size currently set to? We recommend adjusting it back to the normal (medium) size to see if the issue persists. Please share more details of your case here,...
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Forums/
Door Locks
Thursday
@JKlein504 Check whether the doorbell's paired chime is removed. Path one: go to the door lock's Device Settings > Doorbell >Paired Chimes > click Doorbell's Chime, and remove the paired chimes...
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Forums/
Door Locks
Thursday
ExcitedViper202 wrote @Dilatedpeoples2 Did you ever receive a solution? My unit started doing that this morning... @ExcitedViper202 You can also refer to the suggestion I shared earlier and email our...
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