@JoeHiggins An update: I contacted the Amazon 3rd party reseller. They immediately sent me a return label. No questions, no fuss, no agonising with chat 'support', no week long messing around. That...

@SDSeb This is what I just received from 'support': "After exhausting all the troubleshooting we have identify that your devices seems faulty and needed a replacement. TP-Link would very much like to...

@Tony I bought it from Amazon and have sent the invoice a week ago. I have registered my kit and it has been confirmed. I have gone through support every day except one since this happened and they...

On 1-July-2020 I updated my P9 at the suggestion of the Deco app. My main unit updated to firmware version 1.1.0, but my other unit (I only used 2 or 3 units in the kit) was bricked (solid yellow led...