@Tony thanks for the help. I ended up trying the older FW downloader utility on a different computer and was able to successfully update. Thanks again! Mike

@Tony thanks for the quick reply! I just ran the version you linked to and still get the same error. Do you have any other suggestions? I'd try a MacOS if I had one but unfortunately I just have...

I recently purchased the Deco M9Plus (v2 HW version) and was going to update my firmware. I see this can't be done through the app and requires a separate installed. However, when I install and run...