After failing to update over an internet connection I've downloaded ax3000v1_intel-up-ver1-0-4-P1[20200426-rel69563]_signed.bin and placed on a USB drive. The update is stuck at 0%. Help would be appr

I have set the parental controls and they were working a week ago, but now the bedtime setting is not working and pausing the profile doesn't stop the internet either. Everything was working several w

The parental controls on my devices connected to the router have all of a sudden stopped working. I can now access content and websites that I previous blocked using parental controls on the tether ap

When I set up parental controls in the app, the PC I am controlling immediately suspends access to the internet. The only way to restore it is to turn off parental controls. On the older TP-Link route

When I bought the modem, I updated it, but after that, no firmware is installed at all and it gives this error: Failed to update the firmware. Please check the configuration file and try again.

While I was out, I noticed that I was unable to reach smart devices via my mobile device. When I got home to reboot my modem and router, I noticed my Archer AX6000 has the status light cycling/throbbi