Parental controls not working
The parental controls on my devices connected to the router have all of a sudden stopped working. I can now access content and websites that I previous blocked using parental controls on the tether app, even when I try pausing the internet using parental controls it doesn't seem to work. I updated my AX50 router's firmware and updated the tether app on my iphone. I also rebooted and reset the router to default settings and the parental controls still don't seem to work.
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Hi, thank you very much for posting on TP-Link Community.
We have reported the parental control issue to our senior engineers, they are actively working to resolve this issue and restore the functionality as quickly as possible.
Please pay attention to this thread for future update and solution: HomeCare Parental Control Suddenly Stopped Working
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Hi, thank you very much for posting on TP-Link Community.
We have reported the parental control issue to our senior engineers, they are actively working to resolve this issue and restore the functionality as quickly as possible.
Please pay attention to this thread for future update and solution: HomeCare Parental Control Suddenly Stopped Working
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@Shingula same problem here. Two or three weeks ago my Tether connected AX50 also lost all ability to block websites, set time limits, bedtime, block devices, everything. I've tried powering off/on router, reinstalling software, even did a factory reset. Nothing. If issue doesn't resolve soon I'll be looking for different router and parental control software AND LEAVING NEGATIVE FEEDBACK/REVIEWS on Amazon and several other sites.
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Hello, I have a router that is not listed that is giving me the same problems. I've started a new thread here
Please help!
Thank you
Sunshine wrote
Hi, thank you very much for posting on TP-Link Community.
We have reported the parental control issue to our senior engineers, they are actively working to resolve this issue and restore the functionality as quickly as possible.
Please pay attention to this thread for future update and solution: HomeCare Parental Control Suddenly Stopped Working
- Copy Link
- Report Inappropriate Content
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