Plug won't connect with google home?!

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Plug won't connect with google home?!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Plug won't connect with google home?!
Plug won't connect with google home?!
2018-12-14 18:12:25

I go all the way through the set up process and then google won't recognize plug or is it the other way around? What to do

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#1
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4 Reply
Re:Plug won't connect with google home?!
2018-12-14 20:52:22

The plugs need to be set up with Kasa, and remote control needs to be enabled, here is a link that shows that process: https://www.tp-link.com/us/faq-946.html

 

Next, if you want to set up Google Assistant that is on your mobile phone, reference this article: https://www.tp-link.com/us/faq-1765.html

 

If you want to set up Google Assistant with your Google Hub device, reference this article: https://www.tp-link.com/us/faq-1534.html

 

When you authenitcate the Kasa service in Google Assistant, you need to use the same email and password that you used in your Kasa app.

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#2
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Re:Plug won't connect with google home?!
2018-12-21 08:14:36

i'm having the same problem...there are a several others reporting the same problem in Google Home forums.  The Google app just won't keep a permanent connection to the TP link account.  Alexa did it in a snap.  

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#3
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Re:Re:Plug won't connect with google home?!
2019-01-22 19:32:27

@MarkJonesey 

 

I haven't personally had any issues with my Camera Switch or Lightbulb having connection issues with Google Assistant and I have 3 google home devices in my home.  I will reach out to our development team to see if they have heard of any issues between us and Google lately and will update this post as i have more informaiton 

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#4
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Re:Plug won't connect with google home?!
2021-03-07 05:34:06
I'm having the same problem. Have you fixed it yet
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#5
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