HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
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Hello. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disable, then re-enable, which I have done many times without success. It lists all three as "Skill is unreponsive" under the device plug section. Even if I delete and re-add no joy, from either the Kasa or Alexa app. The Kasa app has no problem turning them on and off. I did try the steps on the page to enable them on Alexa(which as mentioned has worked for months and months), and my wireless connections are fine, internet up, changing the remote control status in the app rediscovers on Alexa, but no good. Any help would be appreciated. Thanks.
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thank you
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1. Power strip 3-outlet
2. model - KP303
3. I don't know what that is
4. yes
5. yes
6. Alexa app says "server is unresponsive"
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The Firmware is the software that runs the light strip. To find the current version you need to open the Kasa App tap on the the device from the list and then tap on the settings cog in the upper right corner of the screen. Then from there you would scroll down to 'About Device' and at the bottom you would see the current firmware version.
Also from the main device screen tap on the 3-bars in the upper left corner to bring up the settings menu for Kasa. Tap on settings, then tap on Firmware update and make sure all of your devices are up to date.
Lastly in your Alexa app, disable the Kasa Skill and then Re-enable it. After you re-enable it you will want to rediscover devices. At that point let me know if yourr Kp303 is now showing as controllable devices or not.
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Brilliant! It worded like a charm. I had changed the password but didn't consider that as a variable. I re-entered my credentials from my Desktop an was back in business. Thanks for sharing!!
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RJ, thank you for posting this. It actually ended my two day struggle with the same issue, it worked!
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@Carl I have three devices not working. The newest device is on the top of the list, just set up. All work with no issue from the KASA app.
Device Model
1. Device Model Smart Wi-Fi Plug Slim
2. Model Version KP115
3. Firmware Version 1.0.18 (updated all units at the same time from Alexa App)
4. Can you control the device locally (same network) from the Kasa app Yes
5. Can you control the device remotely (LTE or a different network) from the Kasa App No
6. Any error message you receive from Alexa Skill is unresponsive
1. Device Model
2. Model Version HS103
3. Firmware Version 1.14
4. Can you control the device locally (same network) from the Kasa app Yes
5. Can you control the device remotely (LTE or a different network) from the Kasa App Don't know
6. Any error message you receive from Alexa Skill is unresponsive
1. Device Model
2. Model Version HS103
3. Firmware Version 1.14
4. Can you control the device locally (same network) from the Kasa app Yes
5. Can you control the device remotely (LTE or a different network) from the Kasa App Don't know
6. Any error message you receive from Alexa Skill is unresponsive
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@RJS224 That worked for me...thanks! I had already put about an hour into trying to figure this out. With your info I had it working in about 5 minutes.. I owe you at least one beer!
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@Carl. alexa is having trouble controlling both my smart plugs just started todau i have uninstalled and reinstalled several times. it finds them but cannot turn the lights on alexa says they have notified tp link kasa
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