HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disable, then re-enable, which I have done many times without success. It lists all three as "Skill is unreponsive" under the device plug section. Even if I delete and re-add no joy, from either the Kasa or Alexa app. The Kasa app has no problem turning them on and off. I did try the steps on the page to enable them on Alexa(which as mentioned has worked for months and months), and my wireless connections are fine, internet up, changing the remote control status in the app rediscovers on Alexa, but no good. Any help would be appreciated. Thanks.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Reed3050 I think I got it working.. I reset everything and in the main Alexa skills location. I disabled the entire kasa link.. Then I re-enabled it in the main skill setting my reclining to my kasa login and not just in the device enable setting. Good luck
- Copy Link
- Report Inappropriate Content
@Reed3050 Awesome. This was very helpful. Thanks a lot
Reed3050 wrote
@Reed3050 I think I got it working.. I reset everything and in the main Alexa skills location. I disabled the entire kasa link.. Then I re-enabled it in the main skill setting my reclining to my kasa login and not just in the device enable setting. Good luck
- Copy Link
- Report Inappropriate Content
Both smart plugs are unresponsive. Nothing works to get them goinj again. Model HS100
- Copy Link
- Report Inappropriate Content
Which version of Kasa are you using, iOS or Android? Are you able to cofrim if the firmware and the app are both up to date? Have you attempted to remove the linking of the the Kasa account from Alexa and relink them?
- Copy Link
- Report Inappropriate Content
Try
- go to alexa app
- tap on 3 lines in top left
- go to skills & games
- tap devices on bottom right
- tap your smart home skills
- tap on tp-link kasa
- tap disable skills
- tap disable
- tap enable to use
- login into Kasa
- Copy Link
- Report Inappropriate Content
@Carl I followed all your steps and still not working
- Copy Link
- Report Inappropriate Content
Are you able to controll the plugs remotely from the Kasa app, meaning on a different network such as your phone's LTE?
- Copy Link
- Report Inappropriate Content
@Carl Yes - it works through the app, even on the wifi network that the echo dot is on, through my phone. Just not through the echo dot.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@RockawayBill Same problem. Did you ever get a response?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 14
Views: 45618
Replies: 158
Voters 5
