HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disable, then re-enable, which I have done many times without success. It lists all three as "Skill is unreponsive" under the device plug section. Even if I delete and re-add no joy, from either the Kasa or Alexa app. The Kasa app has no problem turning them on and off. I did try the steps on the page to enable them on Alexa(which as mentioned has worked for months and months), and my wireless connections are fine, internet up, changing the remote control status in the app rediscovers on Alexa, but no good. Any help would be appreciated. Thanks.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Carl I have tplink mini, switches and wall plugs 11 in total. They all respond to the Kasa ap. They have for years worked with Alexa. I have tried the latest firmware reboots etc. I have deleted one and reinstalled, same problem. Any idead would be greatly appreciated.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@RJS224 Omgosh, it works. Thank you so much!
- Copy Link
- Report Inappropriate Content
@RJS224 -thank you, thank you, thank you, thank you---that was my exact issue. Please TP people fix this!!!!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
1. Device Model
All 3 of mine HS105
2. Model Version
Not sure where to find if it differs from #1, thanks for any tips
3. Firmware Version
All 3 1.5.1
4. Can you control the device locally (same network) from the Kasa app
Yes
5. Can you control the device remotely (LTE or different network) from the Kasa App
Yes
6. Any error message you receive from Alexa
The Alexa App says "Skill is unresponsive". The Echo says "Sorry something's wrong." Then proceeds to mention disabling and re-enabling from the app, but does not help.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Carl I have many HS-105 and HS-103 mini-plugs that have been driving me crazy for a couple of months now. They will constantly take turns with "Device unresponsive" and "Local Only"(Alexa), "Device Unreachable"(Kasa) errors notifications. Sometimes if I keep trying to get them to respond through the app by trying to power them on and off they do. I don't whether that is coincidental or not. No rhyme or reason to this. I have uninstalled and re-installed the app, updated firmware and nothing seems to help. Now either the Kasa app just keeps crashing or is very slow to respond. What the hell is going on? This used to be very reliable. I'm completely frustrated with this product right now.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@gd26 I am having the same problem for about a month now as well. I cannot connect to my devices remotely only locally but even locally, it has some delay in the response timing of turning off or on the devices.
please Kasa help us out!!!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 14
Views: 45641
Replies: 158
Voters 5
