Switch won’t turn off

Switch won’t turn off
Switch won’t turn off
2019-04-10 23:18:30
Model: HS200
Hardware Version:
Firmware Version:

Just installed my Kasa smartswitch. Very easy. Lights come on, but won’t turn off.   Is it possible I have my wires mixed up?

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#1
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5 Reply
Re:Switch won’t turn off
2019-04-10 23:21:01
I tried resetting the switch. Everything set up fine. I tried toggling to off, lights still on
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#3
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Re:Switch won’t turn off
2019-04-11 17:02:54

@JayTW 

 

How many wires did you have coming from your outlet? What did you wire them to?

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Re:Switch won’t turn off
2019-10-31 20:55:18
HS210 Just installed. Switch will turn on pushing on once but will only turn off if app is pushed twice. I tried calling TP support but can not get any one to answer. Any ideas?
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#7
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Re:Switch won’t turn off
2019-11-24 03:33:21

@JayTW ours did the same thing. Did you ever figure out how to make it work? We've tried everything we can think of. 

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#8
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Re:Switch won’t turn off
2019-11-26 04:24:28

My smart actions just started failing today. I had the HS200 switch set to toggle both plugs on 2 of my KP200 smart outlets, and now pressing the switch does nothing. I can still toggle the button with the app, so I know it's connected, I can toggle the group with the app, so I know the outlets are both connected. But toggling the switch itself or through the app and the outlets don't change. Did something change in the app that I might have missed?

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#9
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