No light on mini plug

No light on mini plug
No light on mini plug
2019-12-31 05:25:34

Brand new.  My mini plug has no lights. Tried rebooting. Nothing. My iPhone Kaza app can’t locate it.

 

I bought a two pack. The first one set up and works fine.

 

Not sure what to do besides returning it to Amazon.  But the one is working so well.

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Re:No light on mini plug
2019-12-31 22:41:49

@Philip964 

 

If one of the plugs will not power up and you know its not the outlet then its likely just a defective unit.  Contact us as Kasa.Support@tp-link.com and request a replacement. 

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Re:No light on mini plug
2020-01-04 00:37:25

@Philip964 same situation here, picked up a 2-pack, first one works just fine. second won't even flash its LED light.

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