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New Kasa Care Subscription Plans

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New Kasa Care Subscription Plans

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New Kasa Care Subscription Plans
New Kasa Care Subscription Plans
2020-03-26 14:39:10 - last edited 2020-03-27 03:26:20
Model: KC200  
Hardware Version:
Firmware Version:

I purchased a premium subscription for one of my 3 cameras. I bought the year in advanced. Recently, I noticed the pricing plans changed and the current plan I have now includes up to 10 devices. 
 

I contacted customer support and got 0 help. The person "helping" me was not helpful at all either. 
 

The cameras are pretty good but the customer support is terrible.
 

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Re:New Kasa Care Subscription Plans-Solution
2020-03-26 18:40:17 - last edited 2020-03-27 03:26:20

@LoveSupreme__ 

 

There should be an option to migrate to the plan where you can add all your cameras.

 

Here is a FAQ that aims to address most questions regarding the new Kasa Care: https://community.tp-link.com/us/home/kb/detail/370

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#2
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Re:New Kasa Care Subscription Plans-Solution
2020-03-26 18:40:17 - last edited 2020-03-27 03:26:20

@LoveSupreme__ 

 

There should be an option to migrate to the plan where you can add all your cameras.

 

Here is a FAQ that aims to address most questions regarding the new Kasa Care: https://community.tp-link.com/us/home/kb/detail/370

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#2
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