Two switches installed, neither turn on the lights. Wiring looks correct.

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Two switches installed, neither turn on the lights. Wiring looks correct.

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chauzer

2020-08-09 20:51:42

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Registered: 2020-08-09

Two switches installed, neither turn on the lights. Wiring looks correct.

2020-08-09 20:51:42

Model: HS200

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Firmware Version:

I just installed two light switches but both seem to be not working.

For the first one the light switch powers on and I was able to connect it to the app I'm able to use both the app and actually pushing on the switch to make the clicking sound. However when I do this the light bulb doesn't actually turn on.

For the second light switch the lights on the switch (orange and green) Don't blink at all and I am not able to connect it to the app.

For both of these switches the cables seem to be connected correctly. Both switches have two black cables one white cable and one green cable.

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B.Will

LV3

2020-08-09 23:52:54

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Registered: 2019-06-17

Re:Two switches installed, neither turn on the lights. Wiring looks correct.

2020-08-09 23:52:54

@chauzer

The only thing I can think of by your description is that you installed both switches at the same time and crossed up the black leads.

If this is the case then swap one of the black leads between switches.

Two switches installed, neither turn on the lights. Wiring looks correct.

Two switches installed, neither turn on the lights. Wiring looks correct.

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