Smart switch is not working, it does not turn off

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Smart switch is not working, it does not turn off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Andsebas

2020-09-27 03:57:45

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Registered: 2020-09-27

Smart switch is not working, it does not turn off

2020-09-27 03:57:45

Model: HS220

Hardware Version: V2

Firmware Version: Build 810

The smart switch is not working, is wired like the other smart switches and this one is not switching off. I have reset the switch and it shows up in the app, it conects to the router, but in no case it turns off the lights.

1 Reply

Tony

2020-09-28 21:20:49

Posts: 6306

Helpful: 1498

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Registered: 2018-11-06

Re:Smart switch is not working, it does not turn off

2020-09-28 21:20:49

@Andsebas

Swapping the switch with another HS220 might be something to try to see if the issue follows the switch or stays on the outlet. If the issue stays at the outlet, then the wiring may be connected to the wrong screws.

Smart switch is not working, it does not turn off

Smart switch is not working, it does not turn off

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