Smart switch is not working, it does not turn off

Smart switch is not working, it does not turn off
Smart switch is not working, it does not turn off
2020-09-27 03:57:45
Model: HS220
Hardware Version: V2
Firmware Version: Build 810

The smart switch is not working, is wired like the other smart switches and this one is not switching off. I have reset the switch and it shows up in the app, it conects to the router, but in no case it turns off the lights. 

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Re:Smart switch is not working, it does not turn off
2020-09-28 21:20:49

@Andsebas 

 

Swapping the switch with another HS220 might be something to try to see if the issue follows the switch or stays on the outlet. If the issue stays at the outlet, then the wiring may be connected to the wrong screws.

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