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Plugs coming on and off / phantom programming

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Plugs coming on and off / phantom programming

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Plugs coming on and off / phantom programming
Plugs coming on and off / phantom programming
2020-10-06 01:18:19 - last edited 2020-10-06 01:21:02
Model: HS103  
Hardware Version: V2
Firmware Version: 2.1

Hi, 

I have about 10 plugs. Two of them are connected to my tivos. They have no programming to come on or off. I have them there so I can manually reset the tivos. 

 

They both seem to get programmed to come on and off at around 5:30 and 6pm every day. I have to go into settings and delete but a few days later it's back. I never programmed this in the first place. 

 

I replaced one plug and it continues to do this. 

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4 Reply
Re:Plugs coming on and off / phantom programming
2020-10-06 18:13:28

@Marspinball 

 

When you say you go into settings and remove are you referring to deleting the schedules or are you saying you are removing the devices from the app?  If you are removing the devices but not fully resetting them they will keep the programing i.e. the schedules at appear to be configured.  You would want to delete the schedule if your not already.  There is no way for the plugs to "learn" a schedule.   Unless the plugs are part of a scene and that there is a smart actions to schedule the scene to go off.  

 

If you are removing the schedule what I would suggest is resetting the cloud account's (your sign in) password.   

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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Re:Plugs coming on and off / phantom programming
2020-10-08 20:35:15

@Carl 

 

Yes, I deleted each of the on/off commands for each device. Also have no scenes programed. The same programming comes back as if someone is logging in my account and programming just the same two devices. 

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#3
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Re:Plugs coming on and off / phantom programming
2020-10-08 20:43:56

@Marspinball 

 

As this is  single access system have you tried changing your account password?

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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Re:Plugs coming on and off / phantom programming
2020-10-10 00:51:08

@Carl 

 

No not yet. I'll give it a try. 

Thanks Martin 

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