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Dimmer does not turn light on till 36%

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Dimmer does not turn light on till 36%

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Dimmer does not turn light on till 36%
Dimmer does not turn light on till 36%
2020-10-08 14:02:09
Model: HS220  
Hardware Version:
Firmware Version:

I have installed (by an elecrician) new dimmable recessed light with HS220. We realized that one section does not turn the light on till the dimmer is up to 36%. Is this the switch's issue or can it be somehting else? I have 7 of those and only one acts this way. 

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Re:Dimmer does not turn light on till 36%
2020-10-08 17:20:53

@Ivona 

 

There is a dimmer calibration in the dimmer device settings. Has that been tried?

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