HS210 only respond to Alexa command of “on”

HS210 only respond to Alexa command of “on”
HS210 only respond to Alexa command of “on”
2020-10-22 03:09:46
Model: HS210
Hardware Version: V2
Firmware Version: 1.1.3

Successfully installed the HS210 on a 3-way circuit and connected KASA app to Alexa. The KASA app will turn the unit on and off normally. 
 

If I instruct Alexa to "Turn on Outside Lights," the switch will active and lights will come on. 
 

If I ask Alexa to "Turn off Outside Lights," nothing happens. 
 

if I again ask Alexa to "Turn on Outside Lights," the switch will cycle and shut off the lights. 
 

any ideas?

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Re:HS210 only respond to Alexa command of “on”
2020-10-22 21:16:47

@Bttrym8 

 

If you were to physically go to the switch do the same thing as you had Alexa do. If it is also not consistent, then incorrect wiring usually does that. 

 

Another is if you only have one HS210 installed rather than an HS210 on both switch, in which case the dumb switch needs to remain on.

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Re:HS210 only respond to Alexa command of “on”
2020-11-25 16:22:26

@Bttrym8 

Hi! Im having this same issue. Could you solve it? My lights only respond to the command ON, to turn on and off.

 

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