HS210 3-Way Worked Now Does Not

HS210 3-Way Worked Now Does Not
HS210 3-Way Worked Now Does Not
2020-10-25 15:09:35
Model: HS210
Hardware Version: V2
Firmware Version: 1.1.3

I installed this 3-way switch (my 3rd so far) and it did not work right away for some reason. I decided to take a break and re-wire it later, but within a few hours it started working. That was last night. Today it doesn't work. I can see it in the app, but when I try to turn on the light it doesn't come on. The app shows on for about 2 seconds and then off again. Do I have a bad switch??

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Re:HS210 3-Way Worked Now Does Not
2020-10-27 15:01:12

@wiesleya 

 

Swapping the switch with one of the working ones might be a quick way to see if the issue stays with the switch or at the outlet. If the problem follows the switch I would reach out to support.

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