HS200 Device Shows Invalid Device when setting Remote Control to on in Kasa App

HS200 Device Shows Invalid Device when setting Remote Control to on in Kasa App
HS200 Device Shows Invalid Device when setting Remote Control to on in Kasa App
2020-10-25 16:02:51
Model: HS200
Hardware Version: V3
Firmware Version: 1.1.3

Once the device is added to the Kasa App, it shows Local Only.  I go into device settings and turn Remote Control to on and receive invalid device.  I've done a factory reset on the switch and re-added with the same issue.  This is my first v3 HS200 and have multiple v2 HS200 switches.   I have also cleared all firewall rules for this device so it is not having any policies applied to it outbound.

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Re:HS200 Device Shows Invalid Device when setting Remote Control to on in Kasa App
2020-10-27 15:34:44

@Eric39 

 

Please reach out to our support as they may need to investigate what may be happening on the back end compared to your working devices.

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Re:HS200 Device Shows Invalid Device when setting Remote Control to on in Kasa App
2020-10-27 16:08:37

@Eric39 

 

Weird, just went back into the App and the issue is now gone/resolved.  No changes done.

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Re:HS200 Device Shows Invalid Device when setting Remote Control to on in Kasa App
2020-10-27 17:37:30
Same here!
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