Connection Issues

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Connection Issues

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Connection Issues

Seweks

2020-12-01 01:30:08

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Registered: 2020-12-01

Connection Issues

2020-12-01 01:30:08

Model: HS105

Hardware Version:

Firmware Version:

I am unable to connect to the WiFi for either an HS105 or HS107 smart plug even though I have another HS105 working daily on a lamp. I am told to tray a different location or to reset the devices. Neither works. I also turned off the VPN on my phone before trying to connect - no luck there either. Any suggestions on what might be preventing connection?

1 Reply

Carl

2020-12-01 18:48:48

Posts: 3782

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Registered: 2018-11-01

Re:Connection Issues

2020-12-01 18:48:48

@Seweks

What step are you failing at in the setup process. Connecting to the default network before configuration or connecting the plugs to your home wifi?

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