Smart actions

Smart actions
Smart actions
2020-12-07 20:28:09

Are smart actions currently broken? Mine stopped working yesterday. Anyone else having this issue?

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8 Reply
Re:Smart actions
2020-12-08 01:54:28
I'm having the same issue.
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Re:Smart actions
2020-12-08 01:59:16

@Astone595 

 

yes I just posted an issue with smart actions too. 

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Re:Smart actions
2020-12-08 15:46:37

@Astone595 my Smart Actions is broken as well and I contacted the Kasa supports and they were rude.

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Re:Smart actions
2020-12-12 22:46:39

You would think that a large main stream company like TP-Link could keep there servers working properly and properly support their customers.

 

I guess that they must be using TP-Link hardware and calling their own Tech support for help maintaining it, I wonder if they are rude and hang up on themselves?

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Re:Smart actions
2020-12-13 00:09:10 - last edited 2020-12-13 00:09:35

@flipflop49 

yeah. I give you an example. My smart actions is not working and I explained all the details to them. They responded with a solution but the solution is not working. When they provided me the solution, they hung up my call without giving me any notice or check with me if the solution is working or if I have any other question. So when I noticed the first guy hung up on me after she provided me with a false positive solution I need to re-connect with another tech support. The second support did the same thing as the first tech. They end the call without asking if I have other question or the the instructions work or even a good bye. I have at 30 devices from them and this the customer services I received. I am considering to replace all my smart devices to Wemo or something else.

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Re:Smart actions
2020-12-13 00:15:55

@KC244 Based on what I've seen and experienced with other similar products. Don't waste all that time and money changing out all of your smart devices with another brand. All that you'll do is most likely exchange your current product's issues with a whole new set of problems. It's like a Chinese fire drill ......:)

 

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Re:Smart actions
2020-12-13 00:42:25

@Astone595 

 

I just want to inform the group that mine started working again two days later.

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Re:Smart actions
2020-12-29 02:38:33

Well here it is December 28  and we have the same problems again. It's been going on for a few days now. 

 

HEY TP-LINK WE'RE REALLY GETTING TIRED OF THIS NONSENSE. HOW ABOUT GETTING OFF YOUR REAR ENDS AND FIXING THESE SMART ACTION ISSUES ONCE AND FOR ALL!

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